Terms of service

MASTER SERVICES, PRINTING & RENTAL TERMS AND CONDITIONS

WPE PRINTING
A Division of Haddad Events LLC
A Maryland Limited Liability Company

Effective Date: 1/12026

These Master Services, Printing & Rental Terms and Conditions (“Agreement”) govern all goods and services provided by Haddad Events LLC d/b/a WPE Printing and Wolf Pack Event Productions (“Company”).

BY SUBMITTING ARTWORK, APPROVING A QUOTE, PAYING AN INVOICE, SIGNING AN ESTIMATE, OR ACCEPTING DELIVERY, YOU (“CLIENT”) AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT.

ARTICLE I – DEFINITIONS

1.1 Company means Haddad Events LLC, including its divisions, owners, officers, employees, contractors, and affiliates.

1.2 Client means the individual or entity purchasing Services.

1.3 Services include printing, fabrication, vinyl production, signage, floor graphics, installations, rentals, display production, and related services.

1.4 Artwork includes all graphics, logos, images, files, text, layouts, branding elements, and AI-generated content submitted by Client.

1.5 Rental Property includes any items temporarily provided, including backdrops, panels, arches, props, frames, hardware, flooring elements, and display structures.

ARTICLE II – SCOPE OF SERVICES

2.1 Services shall be provided as described in written estimates or invoices.

2.2 Production timelines are estimates unless expressly guaranteed in writing.

2.3 Company reserves the right to refuse or cancel Services at its sole discretion.

2.4 Company acts as an independent contractor and no partnership or fiduciary relationship is created.

ARTICLE III – ARTWORK REPRESENTATIONS & INTELLECTUAL PROPERTY

3.1 Client represents and warrants that it owns or is authorized to use all Artwork.

3.2 Client warrants that Artwork does not infringe any intellectual property or proprietary rights.

3.3 Client assumes full responsibility for AI-generated Artwork and agrees to indemnify Company against any related claims.

3.4 Company has no duty to verify ownership or licensing.

3.5 Client grants Company a limited license to reproduce Artwork solely to perform Services.

ARTICLE IV – INSPECTION, ACCEPTANCE & FINALITY OF GOODS

4.1 Final Inspection at Release.
All goods shall be deemed fully inspected and accepted at the time they leave Company’s premises.

4.2 Pickup Inspection Requirement.
Client must inspect goods at time of pickup. Any defects, shortages, or discrepancies must be documented in writing before goods leave Company’s facility.

4.3 Delivery Inspection Requirement.
If Company delivers goods, Client must inspect immediately upon delivery and prior to driver departure. Any defects must be documented in writing at that time.

4.4 Waiver of Post-Release Claims.
Once goods leave Company’s control, all sales are final. Client waives all claims for print quality, color variance, dimensions, alignment, cosmetic defects, or quantity discrepancies not documented at pickup or delivery.

4.5 Risk of Loss.
Risk of loss transfers immediately upon pickup, delivery, or completion of installation.

4.6 No Returns.
Custom goods are non-refundable and non-returnable once released.

4.7 Commercial Printing Standards.
Minor variances consistent with industry standards do not constitute defects.

ARTICLE V – PAYMENT TERMS & SECURITY INTEREST

5.1 Payment is required prior to production unless written credit terms are established.

5.2 Late payments accrue interest at the maximum lawful rate.

5.3 Company retains a purchase money security interest in all goods until fully paid.

5.4 Client waives chargeback rights for custom-produced goods.

5.5 Client agrees to pay all collection costs, arbitration fees, and attorneys’ fees.

ARTICLE VI – INSTALLATION & FLOOR WRAP LIABILITY

6.1 Client acknowledges inherent risks including slipping, tripping, adhesive failure, and surface damage.

6.2 CLIENT EXPRESSLY ASSUMES ALL RISKS AFTER INSTALLATION.

6.3 Client represents that surfaces are structurally sound and venue-approved.

6.4 Company does not guarantee damage-free removal unless agreed in writing.

6.5 Client releases Company from liability for injury or property damage except for gross negligence.

ARTICLE VII – RENTAL TERMS

7.1 Rental Property remains sole property of Company.

7.2 Client assumes full responsibility during rental period.

7.3 Client is liable for theft, loss, vandalism, misuse, environmental exposure, and damage beyond normal wear.

7.4 Replacement value includes fabrication cost, labor, lost rental revenue, and administrative fees.

7.5 Rental Property may not be used outdoors unless expressly approved in writing.

7.6 Client is responsible for supervision and safe use.

7.7 Rental Property is provided “AS IS” without warranties.

ARTICLE VIII – THIRD-PARTY & VENUE CLAIMS

8.1 Company is not responsible for actions of DJs, caterers, venue staff, guests, or other vendors.

8.2 Client indemnifies Company for venue damage claims.

8.3 Client waives subrogation rights against Company.

ARTICLE IX – INSURANCE

9.1 Commercial Clients shall maintain at least $1,000,000 Commercial General Liability insurance.

9.2 Upon request, Client shall provide proof and may be required to name Company as Additional Insured.

ARTICLE X – INDEMNIFICATION

Client agrees to defend, indemnify, and hold harmless Company from all claims arising from:

(a) Intellectual property disputes
(b) AI-generated content
(c) Venue claims
(d) Personal injury or property damage
(e) Rental misuse
(f) Breach of this Agreement

Client shall assume defense within ten (10) days of notice.
Company may select independent counsel at Client’s expense.

Indemnification survives completion of Services.

ARTICLE XI – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Company’s total liability shall not exceed the amount paid for the specific Services giving rise to the claim.

COMPANY SHALL NOT BE LIABLE FOR:

LOST PROFITS
CONSEQUENTIAL DAMAGES
EVENT CANCELLATION DAMAGES
BUSINESS INTERRUPTION
SPECIAL, INDIRECT, OR PUNITIVE DAMAGES

ARTICLE XII – CLAIM LIMITATION

All claims must be brought within six (6) months of completion of Services.

ARTICLE XIII – FORCE MAJEURE

Company shall not be liable for delay or failure due to weather, government action, supply disruption, labor shortages, or causes beyond reasonable control.

ARTICLE XIV – GOVERNING LAW

Maryland law governs Maryland services.
Virginia law governs Virginia services.

ARTICLE XV – MANDATORY BINDING ARBITRATION

All disputes shall be resolved exclusively through binding arbitration administered by the American Arbitration Association.

Arbitration shall occur in Howard County, Maryland or Fairfax County, Virginia, depending on service location.

Arbitrator may award attorneys’ fees to prevailing party.

ARTICLE XVI – WAIVER OF JURY TRIAL

CLIENT KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A JURY TRIAL.

ARTICLE XVII – CLASS ACTION WAIVER

Client agrees to pursue claims individually and not as part of a class action.

ARTICLE XVIII – NO ORAL MODIFICATION

No amendment shall be valid unless in writing signed by Company.

ARTICLE XIX – SEVERABILITY & SURVIVAL

If any provision is unenforceable, it shall be modified to remain enforceable.

Indemnification, liability limitations, arbitration, and payment obligations survive termination.

ARTICLE XX – ENTIRE AGREEMENT

This Agreement constitutes the entire agreement and supersedes prior communications.

Electronic acceptance or payment constitutes binding execution.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/wpeproduction/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/wpeproduction/privacy_policy).

indemnification, liability limitations, arbitration, and payment obligations survive termination.

ARTICLE XXI – PROOFS AND CUSTOMER APPROVAL

WPE Production offers Customers the option to receive a proof prior to production or to waive the proof process.

If Customer elects to receive a proof, production shall not commence until Customer provides approval. Customer acknowledges that proof preparation, revisions, and approval delays may impact estimated production, shipping, delivery, or pickup dates.

If Customer elects to waive the proof process, Customer authorizes WPE Production to proceed with production using the files submitted without further review, approval, or confirmation.

By waiving a proof, Customer represents that all submitted files have been reviewed and approved by Customer and are ready for production. Customer assumes sole responsibility for all content and file specifications, including, without limitation, spelling, grammar, names, dates, image quality, resolution, pixelation, blurriness, colors, sizing, aspect ratio, cropping, layout, formatting, logos, graphics, QR codes, and other submitted artwork or information.

Customer acknowledges that artwork may require resizing, scaling, repositioning, or cropping to fit the dimensions and specifications of the selected product. Any resulting changes to the appearance of the final printed product shall not constitute a defect or error by WPE Production.

WPE Production shall not be liable for and shall have no obligation to provide refunds, reprints, replacements, credits, or other compensation for issues arising from Customer-supplied files where Customer has waived the proof process.

Electronic acceptance, selection of the waiver option, or payment constitutes acknowledgment and agreement to this Article.